Les Promenades Drummondville make every effort to ensure that your stay with us is enjoyable and meets your expectations. Thus, different services are available to make your life easier.
Here are the services we offer:
Has your little darling wandered too far? Go to the nearest store and call the Customer Service Desk, so your child can be located promptly.
There is an automatic teller machine (National Bank) by entrance P1.
A battery recuperation bin is available near Customer Service Desk.
Bus tickets are sold at Metro Plus.
Two electric vehicle (EV) charging stations connected to the Hydro-Québec network are at the disposal of our customers. These charging stations can be used for all types of EVs. They are located between poles 20 and 21 of our parking lot. For more information on their use, visit www.circuitelectrique.ca. Do not hesitate to do some shopping or use our food court while charging your EV.
An Electrobac is available near Metro Plus so you can deposit your small electronics.
The practical, easy-to-use Promenades Drummondville gift card is available now at the Promenades Customer Service Desk. Most of our merchants accept the card, which can be loaded with the amount of your choice, from $10 to $500. There are now several ways to pay: you can choose cash, debit card, Visa or MasterCard.
Wheelchairs, strollers, baby carriages, rollators and shopping carts can be borrowed free of charge at the Customer Service Desk. An identity card must be presented. Quantities are limited. No reservations.
To lighten your load while you shop, use one of the lockers near the food court, in the corridor leading to the public washrooms. For just $1, you can store your personal effects safely and shop without hassle.
Some items found in the shopping centre are taken to the Customer Service Desk. To report a lost item, call 819-472-1131.
To make life easier, two dedicated areas for young families are available under our roof. Located near the Customer Service Desk, the permanent nursing room will allow you to take care of your baby in privacy, in a quiet and relaxing place.
A space has also been created in Buropro Citation’s wing to welcome more parents wanting to feed and change their baby or simply to rest a bit.
Parking spaces specially reserved for the mobility-impaired are located near the entrances.
You can have small repairs done on leather items at the Cordonnerie, by entrance P1.
Automatic doors for the mobility-impaired can be found at entrances P1, P2, P3 and P5 to the shopping center.
Located at the main entrances, these store index panels will help you quickly orient yourself on the mall.
You can have alterations done at De fil en aiguille, by entrance P1. A cleaning service is also available.
Eight EV charging stations are dedicated exclusively to Tesla vehicle owners. These superchargers with specifically designed connectors can charge Tesla EVs in only a few minutes. They are located between poles 20 and 21 of our parking lot. For more information on their use, go to www.teslamotors.com. Do not hesitate to do some shopping or use our food court while charging your EV.